

Good question, I’m also in tech. She does drive and of course opens bank accounts, but it’s like it all goes out the window when she needs to do anything remotely technical. I would say that most of the users I’ve encountered are not that bad, but she is unique in that way.
It’s much easier for me to manage if it’s a file issue though. It’s much more difficult to manage an actual network 3000 miles away, especially if something actually goes wrong. Basically, “it won’t play” can be checked locally. If it doesn’t play locally, I’m happy to fix it. But I’m not about to troubleshoot her network issues for her.
Saying I’m “supporting a chunk of her network” is like saying Netflix supports a chunk of their users’ networks. It’s just not true.