The poll did not ask specifically for self-hosted instances. You know you can buy hosted Nextclouds where the service provider hopefully cares for that stuff? So customers wouldn’t know which database they use. I don’t know which database my mail provider uses ¯\_(ツ)_/¯

Family is happy with Matrix (Synapse) and Element as clients. Have members with iOS and Android, smooth experience for all users. But, to be fair, I do have easy users: they basically just send texts, emojis and an occasional picture.

I did not like the admin side of things too much so far, but I recently migrated to a Docker setup, which seems easier to maintain.