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Joined 3 years ago
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Cake day: June 11th, 2023

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  • Okay. You’re still doing tech support either way. I have no way of knowing how much free tech support you’re willing to give, hence my caveat of how much you’re willing to support them.

    Netflix would disagree. People feel like they’re supposed to be getting access to a service, and if they’re not getting it they’ll complain to the nearest party to what isn’t working. In this case that’s you or Netflix being asked questions about why the router isn’t working.
    That it’s wrong or irrational has nothing to do with who’s getting asked the question, and who’s the first line of troubleshooting when the service doesn’t work.

    If people didn’t ask the wrong people questions, Netflix wouldn’t need support articles on how to reset your router.



  • I’ve got no real care for jellyfin one way or another, just sharing that there’s ways to make the network obey.

    I think giving people access to my media server is asking for too much trouble personally. Now you’re dealing with forgotten passwords, people using your bandwidth at weird hours, and you basically become the media fairy, responsible for finding whatever it is people want, and then dealing with their issues when their device can’t codec at it for whatever janky reason.

    I’m good at setting boundaries with family so it’s not stressful, just more annoying than I want to deal with.


  • Depending on their router and how much IT labor you care to do for these people you can actually configure a site to site VPN tunnel. All traffic for a particular address range will get routed through the VPN automatically.

    It used to be a high end feature but it’s made it’s way into general routers since it doesn’t really require many resources and it lets you label it as having more home office features.